Terms and conditions of sale

TERMS AND CONDITIONS OF SALE


Last Updated: January 27, 2026

These Terms and Conditions of Sale (the "Terms") govern all purchases made through the website www.maisonsumi.com, operated by Maison Sumi LLC.

By placing an order on our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.


1. COMPANY IDENTIFICATION

Legal Name: Maison Sumi

Business Address:
Casper, Wyoming 82609
United States of America

Contact Information:
📧 Email: contact@maisonsumi.com
🌐 Website: www.maisonsumi.comState of Formation: Wyoming, USA


2. SCOPE OF APPLICATION

2.1 Applicability

These Terms apply to all orders for products placed by consumers through www.maisonsumi.com.

By using our Website and placing an order, you agree to comply with and be bound by these Terms, as well as our:

  • Privacy Policy
  • Shipping & Returns Policy
  • Legal Notice
  • Cookie Policy

2.2 Modifications

Maison Sumi LLC reserves the right to modify these Terms at any time without prior notice. The version of the Terms applicable to your order is the version in effect at the time you place your order.

We will post the "Last Updated" date at the top of these Terms when changes are made. Material changes will be communicated via email or a notice on the Website.

2.3 Acceptance

Placing an order on our Website constitutes your acceptance of these Terms. If you do not agree with any part of these Terms, please do not use our Website or place orders.


3. PRODUCTS

3.1 Product Description

The products offered for sale on our Website are cosmetic products intended for external use only.

Each product is accompanied by a detailed description on the Website, including:

  • Product name and type
  • Ingredients list
  • Usage instructions
  • Size/weight
  • Price

3.2 Product Information Accuracy

While we make every effort to ensure that product descriptions, images, and information are accurate:

  • Photographs and visuals are provided for illustrative purposes only
  • Colors may vary slightly due to screen settings
  • Product packaging may vary from images shown
  • Descriptions are not contractually binding and are subject to change

3.3 Product Availability

All products are subject to availability. If a product becomes unavailable after you place an order:

  • We will notify you as soon as possible
  • We will offer you the option to:
    • Wait for the product to be restocked
    • Substitute with a similar product
    • Receive a full refund

3.4 Product Origin

Our products are manufactured and imported from Asia in accordance with our product development standards. Ingredients are sourced and produced in Asia, reflecting our commitment to authentic Korean beauty traditions.

All products comply with U.S. Food and Drug Administration (FDA) regulations and U.S. customs requirements for cosmetic products.

3.5 Product Safety

For External Use Only: All products are cosmetic products intended for external topical use only.

Not for Medical Use: Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Consult Healthcare Provider: If you have sensitive skin, allergies, or medical conditions, consult a healthcare professional before use.

Patch Test Recommended: We recommend performing a patch test before first use.


4. PRICING

4.1 Currency and Taxes

  • All prices are listed in United States Dollars (USD)
  • All prices are inclusive of applicable sales tax based on your shipping address
  • Sales tax rates vary by state and are calculated at checkout

4.2 Price Changes

Maison Sumi LLC reserves the right to modify product prices at any time without prior notice.

Price Guarantee: The price charged for your order is the price displayed at the time you complete your purchase (checkout). Price changes after your order is placed will not affect your order.

4.3 Shipping Costs

Shipping costs are separate from product prices and are calculated based on:

  • Your shipping address
  • Selected shipping method
  • Order weight and dimensions

Shipping costs will be clearly displayed during checkout before you finalize your order.

4.4 Promotions and Discounts

  • Promotional codes and discounts may be offered from time to time
  • Only one promotional code can be used per order unless otherwise stated
  • Promotional codes cannot be combined with other offers unless explicitly stated
  • Promotional codes have expiration dates and usage restrictions
  • Maison Sumi reserves the right to cancel orders that violate promotional terms

4.5 Price Errors

If a product is listed at an incorrect price due to a typographical error or system malfunction:

  • We reserve the right to cancel the order and notify you
  • We will offer you the option to purchase at the correct price or receive a full refund
  • We are not obligated to honor pricing errors

5. ORDERING PROCESS

5.1 How to Place an Order

To place an order on our Website, you must:

  1. Select Products: Browse and add desired products to your shopping cart
  2. Review Cart: Review items, quantities, and prices in your cart
  3. Proceed to Checkout: Click "Checkout" to begin the purchase process
  4. Provide Information: Enter your:
    • Shipping address
    • Billing address (if different)
    • Contact information (email, phone)
  5. Select Shipping Method: Choose your preferred shipping option
  6. Enter Payment Information: Provide payment details through our secure payment processor
  7. Review Order: Review all order details, including total cost
  8. Accept Terms: Check the box indicating you accept these Terms and Conditions
  9. Place Order: Click "Place Order" or "Complete Purchase" to submit your order

5.2 Order Confirmation

Upon successful order placement, you will receive:

  • An order confirmation email sent to the email address provided
  • Order number for reference
  • Summary of items ordered
  • Total amount charged
  • Estimated delivery timeframe

Important: If you do not receive a confirmation email within 24 hours, check your spam folder or contact us at contact@maisonsumi.com to verify your order was received.

5.3 Order Acceptance

Your order constitutes an offer to purchase products from Maison Sumi. We reserve the right to accept or decline your order at our sole discretion.

We may refuse or cancel an order if:

  • The product is unavailable or out of stock
  • Pricing or product information is inaccurate
  • We suspect fraudulent activity
  • There is a payment authorization failure
  • You have a history of payment disputes or chargebacks
  • Your shipping address cannot be verified
  • Your order violates our policies

If your order is cancelled, we will notify you and issue a full refund if payment was processed.

5.4 Order Modifications and Cancellations

Before Shipment:

  • Contact us immediately at contact@maisonsumi.com if you need to modify or cancel your order
  • We will make our best effort to accommodate changes before the order ships
  • Once an order is processed for shipment, modifications cannot be made

After Shipment:

  • Orders cannot be cancelled once shipped
  • You may refuse delivery or return the items according to our Return Policy

6. PAYMENT

6.1 Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: With Visa or MasterCard logo
  • PayPal
  • Shop Pay (if applicable)
  • Apple Pay (if applicable)
  • Google Pay (if applicable)

6.2 Payment Security

All payments are processed through secure, encrypted payment gateways:

  • SSL Encryption: All payment information is transmitted via Secure Socket Layer (SSL) technology
  • PCI-DSS Compliance: Our payment processors are PCI-DSS (Payment Card Industry Data Security Standard) compliant
  • No Storage: Maison Sumi does not store or have access to your complete credit card information

6.3 Payment Authorization

By submitting payment information, you:

  • Authorize us to charge the total amount to your selected payment method
  • Confirm that you are authorized to use the payment method provided
  • Confirm that the payment method has sufficient funds or credit available

6.4 Payment Processing

  • Immediate Charge: Payment is charged at the time you place your order
  • Pre-Authorization: Some payment methods may pre-authorize the charge before finalizing
  • Failed Payments: If payment fails, your order will not be processed. You will be notified and may attempt payment again

6.5 Billing Address

The billing address you provide must match the address on file with your payment method issuer to prevent fraud and ensure successful payment authorization.

6.6 Currency Conversion

If your payment method is in a currency other than USD, your bank or payment provider will convert the charge at their current exchange rate. Maison Sumi is not responsible for exchange rate fluctuations or foreign transaction fees charged by your financial institution.


7. DELIVERY

Delivery terms are governed by our Shipping & Returns Policy, which is incorporated into these Terms by reference.

Key delivery information:

  • Shipping Zones: United States (all 50 states, DC, Puerto Rico) and select international destinations
  • Processing Time: 24-72 business hours
  • Delivery Time: 5-7 business days (standard shipping within contiguous U.S.)
  • Tracking: Provided for all orders

For complete details, please refer to our Shipping & Returns Policy available on our Website.

7.1 Delivery Responsibility

You are responsible for:

  • Providing an accurate and complete shipping address
  • Being available to receive the package or arranging alternative delivery
  • Ensuring someone is available to sign for packages requiring signature confirmation

Risk of Loss: Risk of loss and title for products pass to you upon delivery to the carrier.

7.2 Delivery Delays

Maison Sumi is not liable for delays in delivery caused by:

  • Carrier delays or disruptions
  • Weather conditions or natural disasters
  • Customs processing (international orders)
  • Incorrect or incomplete address provided by customer
  • Force majeure events

Estimated delivery times are not guaranteed and are provided for informational purposes only.


8. RIGHT OF WITHDRAWAL (RETURNS)

8.1 Return Period

You have 30 days from the date of delivery to return products purchased from Maison Sumi, subject to the conditions outlined in our Shipping & Returns Policy.

8.2 Return Conditions

For health, hygiene, and safety reasons, the following conditions apply:

  • Products must be unopened, unused, and in their original packaging
  • Products with broken seals or tampered packaging cannot be returned
  • Opened or used cosmetic products cannot be returned or refunded

This is in compliance with applicable hygiene and safety regulations for cosmetic products.

8.3 Return Process

To initiate a return:

  1. Contact us at contact@maisonsumi.com within 30 days of delivery
  2. Provide your order number and reason for return
  3. Receive return authorization and instructions
  4. Ship the product back according to our instructions

For complete return procedures, please refer to our Shipping & Returns Policy.


9. REFUNDS AND EXCHANGES

The conditions for refunds, exchanges, and handling of defective or non-conforming products are detailed in our Shipping & Returns Policy, available on the Website.

9.1 Refund Processing

  • Approved returns are refunded within 5-7 business days after inspection
  • Refunds are issued to the original payment method
  • Shipping costs are generally not refundable (except for defective products or errors on our part)

9.2 Defective or Incorrect Products

If you receive a defective, damaged, or incorrect product:

  • Contact us within 48 hours of delivery
  • Provide photos and description of the issue
  • We will offer a replacement or full refund (including shipping costs)

10. LEGAL WARRANTIES

10.1 Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Warranties

We do not warrant that:

  • Products will meet your specific requirements or expectations
  • Products will achieve specific results for all users
  • Product results will be the same for every individual
  • Products are error-free or free from defects

10.3 State-Specific Warranties

Some states do not allow the exclusion or limitation of implied warranties. In such states, the above limitations may not apply to you, and you may have additional rights.

10.4 Product Quality Commitment

While we disclaim certain legal warranties as permitted by law, we stand behind the quality of our products:

  • All products comply with FDA regulations
  • Products are manufactured according to Good Manufacturing Practices (GMP)
  • We will work with you to resolve any quality issues

11. LIABILITY

11.1 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MAISON SUMI LLC SHALL NOT BE LIABLE FOR:

  • Improper use or misuse of products
  • Failure to follow usage instructions or precautions
  • Use of products contrary to their intended purpose
  • Allergic reactions or skin sensitivities
  • Consequential, incidental, indirect, punitive, or special damages

11.2 Maximum Liability

Our total liability to you for any claim arising from your purchase shall not exceed the amount you paid for the product giving rise to the claim.

11.3 No Medical Advice

Products are cosmetic products and do not replace medical advice, diagnosis, or treatment.

Consult a qualified healthcare professional for any medical concerns.

11.4 Assumption of Risk

By using our products, you acknowledge and assume all risks associated with their use, including but not limited to risks of allergic reactions, skin irritation, or other adverse effects.

11.5 Indemnification

You agree to indemnify and hold harmless Maison Sumi LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorneys' fees) arising from:

  • Your misuse of products
  • Your violation of these Terms
  • Your violation of any applicable laws
  • Any false or misleading information you provide

12. INTELLECTUAL PROPERTY

12.1 Ownership

All content on the Website www.maisonsumi.com, including but not limited to:

  • Text, articles, and product descriptions
  • Images, photographs, graphics, and videos
  • Logos, trademarks, and service marks ("Maison Sumi" and related marks)
  • Website design and layout
  • Software and code

...is the exclusive property of Maison Sumi LLC or its licensors and is protected by United States and international copyright, trademark, and intellectual property laws.

12.2 Prohibited Use

You may not, without our express written permission:

  • Copy, reproduce, distribute, or publicly display any content from the Website
  • Modify or create derivative works from Website content
  • Use any content for commercial purposes
  • Remove or alter copyright, trademark, or proprietary notices
  • Use our trademarks, logos, or brand name without authorization

12.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes in accordance with these Terms.

12.4 Infringement Claims

If you believe your intellectual property rights have been violated, contact us at contact@maisonsumi.com with detailed information about the alleged infringement.


13. PERSONAL DATA

13.1 Data Collection

Personal data collected through the Website is processed in accordance with applicable data protection laws, including:

  • California Consumer Privacy Act (CCPA)
  • General Data Protection Regulation (GDPR) (for EU/EEA residents)
  • Other applicable state privacy laws

13.2 Privacy Policy

The methods and purposes of data processing are detailed in our Privacy Policy, available on the Website and incorporated into these Terms by reference.

By using our Website, you consent to the collection and processing of your personal data as described in our Privacy Policy.

13.3 Your Rights

You have rights regarding your personal data, including rights to access, correct, delete, and opt-out of certain processing. See our Privacy Policy for details on exercising these rights.


14. COOKIES

We use cookies and similar tracking technologies on our Website. For information about the cookies we use and how to manage your cookie preferences, please see our Cookie Policy available on the Website.


15. GOVERNING LAW AND JURISDICTION

15.1 Governing Law

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of law principles.

15.2 Jurisdiction

Any disputes arising from or relating to these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Natrona County, Wyoming. You consent to the personal jurisdiction of such courts and waive any objection to venue.

15.3 Dispute Resolution

Informal Resolution: Before filing any legal action, we encourage you to contact us at contact@maisonsumi.com to attempt to resolve the dispute informally.

Arbitration (Optional): [If you want to include an arbitration clause, insert here. Otherwise, delete this section]

15.4 Class Action Waiver

YOU AND MAISON SUMI LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.


16. FORCE MAJEURE

Maison Sumi shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to:

  • Acts of God (earthquakes, floods, storms)
  • War, terrorism, civil unrest
  • Government actions or restrictions
  • Pandemic or epidemic
  • Labor disputes or strikes
  • Supplier failures
  • Telecommunications or Internet failures
  • Fire, explosion, or natural disasters

17. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.


18. WAIVER

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.


19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping & Returns Policy, and any other legal notices published on the Website, constitute the entire agreement between you and Maison Sumi LLC regarding your use of the Website and purchase of products.


20. ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

Maison Sumi may assign, transfer, or delegate its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.


21. SURVIVAL

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, limitation of liability, indemnification, and dispute resolution provisions.


22. CONTACT INFORMATION

For questions, concerns, or notices regarding these Terms, please contact us:

Maison Sumi LLC

Email: contact@maisonsumi.com
Subject Line: "Terms and Conditions Inquiry"

Mailing Address:
Casper, Wyoming 82609
United States of America

Customer Service Hours:
Monday - Friday, 9:00 AM - 5:00 PM MST


23. ACKNOWLEDGMENT

BY PLACING AN ORDER ON OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.


Last Updated: January 27, 2026

© 2026 Maison Sumi. All Rights Reserved.